we help create high performing & happy teams

Using sensemaking, design and data science.

we believe:

  • the best work happens in teams

  • IN focusing on how work gets done

  • a connected team with clarity can solve any problem

how we can help

talent

  • onboarding programs

  • strategy aligned upskilling

  • learning strategy

  • developing managers of distributed teams

teams

  • enhance team dynamics

  • optimise ways of working

  • codify team culture

  • decision and task mapping

  • strategy workshops

genuine sensemaking

Sensemaking involves deeply understanding the world to enable informed actions. In this process, we begin without predetermined solutions, focusing solely on comprehensively understanding your unique environment and challenges. This thorough exploration ensures that the solutions we develop are not only tailored but also organically emerge from the needs and nuances of your system.

modern design

Our designs are grounded in science and leverage theories of learning developed for the digital age. They are focused on: critical thinking, collaboration, the sharing of ideas and opinions, and connecting knowledge to decision making and action.

data backed

We leverage data science to meticulously measure and monitor the status, impact, and sentiment throughout and after the project. This approach provides you with actionable insights and clear evidence of return on investment, empowering you to make informed decisions based on robust data.

case study - Custom Onboarding Program for a Consulting Firm

challenge

A leading consulting firm needed an onboarding program that not only introduced new hires to its culture and processes but also equipped them with the hands-on skills necessary for immediate impact in real-world projects.

approach

Our development process began with an intensive sensemaking phase, involving workshops and interviews to pinpoint the essential challenges and constraints new hires face. We then conducted co-design workshops with stakeholders to ensure the program aligned perfectly with actual job demands. Development was both collaborative and asynchronous, allowing for flexible adjustments and enhancements based on ongoing prototyping, testing, and feedback.

solution

We developed a tailored onboarding experience that mirrors the actual workflow of the firm’s consulting projects. This immersive program uses practical, real-life scenarios involving a consistent mock client to guide new consultants through a series of engaging tasks. Participants clean and analyze data, craft strategic plans, and conduct negotiations, all within a controlled, educational framework.

innovative features

  • Real Tools, Real Time: Instead of an isolated learning platform, we integrated the program with the technology and tools the consultants will use in their daily work. This seamless integration ensures that every new hire is job-ready from day one.

  • Personalised Mentoring: Each participant is paired with an experienced mentor from the firm, providing personalised feedback and coaching at each step of the program. This one-on-one guidance helps to refine their skills and foster confidence.

  • Progress Tracking Dashboard: A specially designed dashboard tracks each consultant’s progress and assessments, supporting mentors with actionable insights to tailor their coaching effectively.

reaction

“We are so excited for our people to have access to this, it will become a strategic pillar for our business.”

case study - Enhancing Team Collaboration for a Growing SaaS Startup

challenge

A rapidly expanding SaaS startup faced significant challenges in fostering effective teamwork, exacerbated by a geographically dispersed team across various time zones and a surge in new hires due to scaling efforts.

approach

To address these issues, we embarked on a comprehensive sensemaking phase. This involved conducting a series of interviews, surveys, and workshops to thoroughly understand the existing obstacles and individual work preferences within the team. This deep dive allowed us to gather valuable insights directly from the team members, setting the stage for tailored interventions.

solution

Armed with a rich dataset on team dynamics and preferences, we facilitated customised workshops for each team. These sessions were dedicated to defining and refining the team’s culture, establishing clear collaboration practices, and strengthening interpersonal connections among team members.

innovative features

  • Living Team Charter and Individual Profiles: We introduced dynamic tools such as a living team charter and customisable individual profiles, which team members can continuously update. This ensures that the team’s working agreements evolve alongside their growth and changing needs.

  • Data-Driven Insights: Utilising thematic and sentiment analysis, we generated comprehensive reports from the data collected. These insights not only reflect the team’s current state but also guide future decision-making, helping leadership adapt strategies to meet emerging challenges effectively.

reaction

“I feel like I know you all so well now and I really empathise so much better with everyone. This will completely change how I work, as before I had so much indecision about what I could and couldn’t do, and now I feel like we’re a real team with structure and clarity.”

recommendations

  • Tom is able to combine his significant practical and theoretical knowledge to a challenge, with a high emotional IQ, to tailor a solution that exceeds expectations.

    James Gibson - Senior Lead, Deloitte

  • Tom possesses a unique blend of technical expertise, interpersonal skills, and knowledge. His ability to design and implement innovative learning initiatives significantly enhanced our capability programs, making them more engaging and effective.

    Jay Patel - Global Learning Manager, Orica

  • janna is brilliant. The best combination of organized, competent, and fun person you can imagine. She voluntarily coached me with compassion and insight. She has a wealth of knowledge about account management, sales, as well as working with customers around learning, engagement, and digital collaboration

    Anna Mittler - Senior Manager, Haltian

pricing

$2,800aud

day rate

past quotes:

  • onboarding program: 35 days

  • team dynamics and ways of working upgrade: 2 days per team

  • team dynamics upgrade: 1 day per team