Where most clients begin.
Most engagements run as a diagnostic first, then a build. Some clients arrive ready for the full build because they already know what is broken; others want the diagnostic on its own.
Capability diagnostic
Six weeks to know why your capability investment is not paying off, and what to redesign first.
- WHO
- CHRO · Head of L&D
- SCOPE
- Six weeks · structured
- OUTPUT
- Plain-language report, named recommendations, stop list
- GATE
- Discovery first. We will tell you in writing if we are not the fit.
Capability strategy & build
Six months from first conversation to a capability system you are running yourselves.
- WHO
- CHRO and CTO/CIO, jointly
- SCOPE
- ~6 months to first hand-off
- OUTPUT
- Diagnosis · strategy · design · first working build
- GATE
- We will not start without both sponsors.
If you are weighing a diagnostic first, you can run a ten-minute self-calibration on the same six conditions we assess in fieldwork. It does not replace interviews and artefacts, but it names where your own read is strongest or weakest before you commit to six weeks.